For 24 Hour Emergency care | Call us on: 01497 543038

Welcome to
The Hay Branch

Exciting news! We are opening a consulting branch in Hay-on-Wye.

A forward thinking small animal consulting branch set in the beautiful market town of Hay-on-Wye. Also offering medicine collection for large and equine clients.

Our new premises is based on Greenfield Industrial Estate, Forest Rd, Hay-on-Wye Pop by and say hello!

 

About The Hay Branch

Our Hay branch is open Monday to Friday, 9:00am – 4:30pm for small animal consultations and for the collection of farm and equine medicines.

All operations and inpatient hospital care will take place at our Builth practice, just 20 miles away, where we have full surgical and hospitalisation facilities.

We continue to provide our own dedicated out-of-hours service from Builth. In an emergency, please call either our Hay or Builth main number and you will be directed to our messaging service. All out-of-hours calls are handled by a familiar member of our team, either at the practice or responding directly to your home or farm.

If you have any questions about these arrangements, please don’t hesitate to contact us.

Your Trusted Team β€” Two Locations, One Standard of Care

We’re pleased to share that we’ve expanded our services to include our Hay branch, alongside our established Builth practice.

You’ll continue to see the same familiar faces you know and trust, as our team works across both locations to provide the same high standards of care and continuity for you and your animals.

If you’d like to learn more about our team, simply follow the button below.

Wellness Plans

Never pay to see the vet again! We’ve designed our Wellness Plan to spread the cost of preventative care across an affordable monthly plan, ensuring your pet receives the best possible care and offering peace of mind for your pets.

It covers all of the essentials – vaccinations and flea, worm and tick treatments – as well as discounts on food and other routine treatments.

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β€œKind, caring, and lovely team. Really reasonable prices and great advice and support.”

- Racheal Nunn

Easier than ever to get in touch with PetsApp

We’ve changed the way you get in touch, making it easier than ever to order prescriptions and streamline care for your animals.

Please note that online appointment booking through PetsApp is currently available for our Builth practice only.

To get started, select the β€˜petsapp’ icon in the bottom right corner.

To get started, select the β€˜petsapp’ icon in the bottom right corner. Or download the app below:

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    β€œThey were wonderful! β€œ

    β€œWe were on holiday & we needed to see a vet asap & they fitted us in the same day. The vet lady & all the staff were super nice. Couldn't have asked for more...they were just great!”

    - Kim (KTN)

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    β€œGreat team in the Surgery today.”

    β€œThe doc listened to our concerns and we had a game plan right away. She was able to book the tests for the next day. We were happy albeit surprised because of Easter hols.”

    - Wes Huff

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    β€œWe have always had a first-class service from everyone.”

    We have 3 cats and whenever we have had to take them to the vet, we have always had a first class service from everyone. Their procedures with Covid are excellent,I would recommend them highly.

    - Katherine Durham

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    β€œLovely staff, so friendly and I never feel rushed as they take time to explain and listen.”

    They are openly affectionate to all our animals and I feel happy leaving them in their safe hands.

    - Sally Twigger

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    β€œExcellent advice given to me over the phone today.β€œ

    β€œI then called up to the office to pick up meds for my elderly Shetland .....communication excellent! The joys of dealing with a local, privately owned practice! Thank you Sarah!”

    - Kate Popsys

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    β€œI can't thank them enough for the care”

    β€œI was down at the the south Wales Kennel club Championship dog show on Thursday when my golden retriever girl took unwell at the show we attended the vet there so see what was wrong with her and with in an hour of this our girl was down in the vets for a big operation , she had developed bloat , Well done to the team for their quick response and the expert care that Mhorie received there, she was there for 2 nights, picked her up on Saturday morning with her medication and we were on our way home , I can't thank them enough for the care and treatment that she received, if you need a vets that's the place to be they are great , Mhorie is home now recovering thanks again.”

    - Hugh Thomson

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    β€œI would 100% recommend taking your pets here an amazing atmosphere that makes you comfortable immediately!”

    β€œWe took our beared dragon here for his first ever checkup and I couldn’t be more grateful. Price was great for how thorough they were and allowed us to ask all the silly questions that were worrying us, whilst also giving us many tips and tricks to allow a happy and healthy life for our dragon. Staff were so sweet on arrival all intrigued as they hadn’t had many beared dragons before.”

    - Kasey Smith

 

Veterinary Hydrotherapy & Physiotherapy - Being active has never felt better

We offer expert veterinary physiotherapy, hydrotherapy, electrotherapy, and individualised exercise prescription to support your pet’s recovery and overall wellbeing.

Hydrotherapy is a trusted therapeutic method that uses the properties of heated water (28–32Β°C) to help rehabilitate injuries, improve mobility, and restore musculoskeletal function in dogs. It’s a low-impact, highly effective way to get your pet moving comfortably again.

The Rehabilitation and Conditioning Centre is based at our Builth Practice.

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