For 24 Hour Emergency care | Call us on: 01497 543038
Welcome to
The Hay Branch
Exciting news! We are opening a consulting branch in Hay-on-Wye.
A forward thinking small animal consulting branch set in the beautiful market town of Hay-on-Wye. Also offering medicine collection for large and equine clients.
Our new premises is based on Greenfield Industrial Estate, Forest Rd, Hay-on-Wye Pop by and say hello!
About The Hay Branch
Our Hay branch is open Monday to Friday, 9:00am – 4:30pm for small animal consultations and for the collection of farm and equine medicines.
All operations and inpatient hospital care will take place at our Builth practice, just 20 miles away, where we have full surgical and hospitalisation facilities.
We continue to provide our own dedicated out-of-hours service from Builth. In an emergency, please call either our Hay or Builth main number and you will be directed to our messaging service. All out-of-hours calls are handled by a familiar member of our team, either at the practice or responding directly to your home or farm.
If you have any questions about these arrangements, please don’t hesitate to contact us.
Your Trusted Team — Two Locations, One Standard of Care
We’re pleased to share that we’ve expanded our services to include our Hay branch, alongside our established Builth practice.
You’ll continue to see the same familiar faces you know and trust, as our team works across both locations to provide the same high standards of care and continuity for you and your animals.
If you’d like to learn more about our team, simply follow the button below.
Wellness Plans
Never pay to see the vet again! We’ve designed our Wellness Plan to spread the cost of preventative care across an affordable monthly plan, ensuring your pet receives the best possible care and offering peace of mind for your pets.
It covers all of the essentials – vaccinations and flea, worm and tick treatments – as well as discounts on food and other routine treatments.
★★★★★
“Kind, caring, and lovely team. Really reasonable prices and great advice and support.”
- Racheal Nunn
Easier than ever to get in touch with PetsApp
We’ve changed the way you get in touch, making it easier than ever to order prescriptions and streamline care for your animals.
Please note that online appointment booking through PetsApp is currently available for our Builth practice only.
To get started, select the ‘petsapp’ icon in the bottom right corner.
To get started, select the ‘petsapp’ icon in the bottom right corner. Or download the app below:
Veterinary Hydrotherapy & Physiotherapy - Being active has never felt better
We offer expert veterinary physiotherapy, hydrotherapy, electrotherapy, and individualised exercise prescription to support your pet’s recovery and overall wellbeing.
Hydrotherapy is a trusted therapeutic method that uses the properties of heated water (28–32°C) to help rehabilitate injuries, improve mobility, and restore musculoskeletal function in dogs. It’s a low-impact, highly effective way to get your pet moving comfortably again.
The Rehabilitation and Conditioning Centre is based at our Builth Practice.
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